Frequently Asked Questions
Gates open at 6:00 PM for evening performances and 12:00 PM for matinee performances, allowing you plenty of time to enjoy the musical arena, pre-show food, and drinks before the performance begins.
The show runs for 2 hours and 30 minutes including a 30 minute interval.
No. Show tickets exclude daytime entry to the Old Royal Naval College. Daytime admission must be purchased separately.
All tickets are non-refundable digital tickets sent via email. Please ensure you have this ready to scan on your phone upon arrival.
Seating is provided in covered tiered grandstands. Personal chairs, lawn chairs, and picnic blankets are not permitted inside the arena.
The musical is highly recommended for ages 12 and older. Children are permitted at their parents’ discretion, but children under 4 years old are strictly prohibited.
No. Outside food, drinks, and picnics are strictly prohibited inside the musical arena.
The show uses an immersive binaural/silent disco headphone system provided at the venue. Personal headphones cannot be used. The provided headphones are fully compatible with standard hearing aids.
Yes. The venue is accessible, and we offer dedicated front-row seating options.
No. This is an open-air production that runs in most weather conditions. The grandstand seating is covered, but we advise dressing warmly for the evening.
If you’re planning to visit by car, please be aware that we don’t offer parking facilities, except for visitors with access requirements. Car parking for blue badge holders is available in the Park Row car park, opposite the East Gate entrance. There is limited parking in Greenwich, and we encourage you to use public transport whenever possible. Paid car parking is available in Park Row (SE10 9NL) and Cutty Sark Gardens.
By DLR and Underground (Tube): Cutty Sark DLR Station is situated just a few minutes walk away from us. The DLR connects with other Underground lines at Bank, Canary Wharf, Tower Gateway and Stratford stations.
By bus: Bus routes 129, 177, 188,199, 286 and 386 are a short walking distance.
By train: The nearest rail stations are Greenwich (11 min walk) and Maze Hill (15 min walk). These stations are served by Southeastern and Thameslink train lines, offering connections from various parts of London and beyond, including direct trains from London Cannon Street and London Bridge.